Tete o Lele

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Unlock the door to boundless imagination for your children! Embrace the wonder of this app and watch as their creativity soars to new heights. With captivating content designed to inspire and delight, it's the perfect playground for young minds to explore and grow. Don't let your kids miss out on the magic – get this app today and witness their imagination bloom like never before

Game for kids


GENERAL ASKED QUESTIONS


How old are Tete o Lele ?

Our characters Tete and Lele are two brothers, Tete is 5 and Lele is 3 and our apps created for users between 2-7


Why are Tete o Lele apps not free?

Our apps are meticulously developed by experts to provide top-quality educational content, justifying their prices. While demo versions are free, full versions and additional options are available as in-app purchases.


How can I purchase your apps?

To purchase, launch the app with an internet connection, tap on locked content, pass through the parental gate, and follow the standard purchasing flow.


Are the apps available for a single payment or subscription-based?

Most of our apps offer one-time in-app purchases for unlimited access. However, four apps use a subscription model: Bimi Boo Academy, Interactive Cartoons, Puzzle Games & Kids Drawing.


Do I need an active internet connection to use your apps?

An active internet connection is necessary to download and install our apps from the stores. Once installed, you can use the apps without an internet connection, except for the four subscription-based apps.


Do your apps contain advertisements?

Our apps are completely ad-free. There's a "More Apps" section behind a parental gate, and you can disable it by turning off the internet connection before launching the app.


How can I get a refund for an accidental Tete o Lele purchase?

Refer to the store's refund policy and contact Apple Support for assistance with payment-related issues.


How many language is your TeteoLele apps?

Even if Tete o Lele is Swedish so we do not have any languages in our apps. Our User interface is easy to use for international usage.


Does your app have a recording function?

No, all our apps adhere to safety standards and don't have a recording function. The camera is solely for entertainment and won't activate if you choose not to allow it.



IOS QUESTIONS


How to restore my Tete o Lele in-app purchase:

1) Set up the account used for the purchase on your device.
2) Download the app with that account and turn ON the internet connection before launching.
3) Launch the app and tap the "restore purchases" button (location may vary depending on the app).
Please note that in-app purchases can only be restored within the same store where they were made.


How to cancel subscriptions from Apple?
Go to Settings, tap your name, then tap Subscriptions. Manage or cancel the desired subscription from there.


How to restore my Tete o Lele purchase?
Ensure you are logged in with the correct account used for the purchase. Check your order history for the purchased product, and follow the provided instructions. If issues persist, provide screenshots of your order history and app's main screen to hej@teteolele.com


How to cancel subscriptions from Apple?
Go to Settings, tap your name, then tap Subscriptions. Manage or cancel the desired subscription from there


How to transfer in-app purchases to other Apple devices?
Sign in with the same Apple ID used for the initial purchases on other devices. Install the app and press the "Restore Purchases" button (location may vary). Note that transfers are possible only within the same store where purchases were made.


How to cancel subscriptions from Apple?
Go to Settings, tap your name, then tap Subscriptions. Manage or cancel the desired subscription from there.


How to reset the app?
Delete the app from your phone, go to Settings, tap your Apple ID, then tap "iCloud" > "Manage Storage." Find the app in the list and tap "Delete Data." Redownload the app from the App Store to reset it





ANDROID  QUESTIONS



How do I restore my purchase?

To restore your in-app purchase:

1) Set up the account used for the purchase on your device.
2) Download the app using that account and ensure an internet connection is ON before launching.
3) Launch the app, and your purchases will be automatically restored once the Google Play Store synchronizes.


I can’t restore my purchased application back. What am I doing wrong?​


If you face issues with restoring, try the following steps:

1) Force stop the app and relaunch it.
2) Reinstall the app directly from the Google Play Store.
3) Clear the cache of the Google Play Store app and then download/launch the app.
4) Ensure you are logged in to all required services on your device before reinstalling/launching the app.


Can I transfer my in-app Tete o Lele purchases to my other Android devices?​

Unfortunately, in-app purchases cannot be shared using the Google Play Family Library.

To transfer in-app purchases to another Android device, set up the same account used for the initial purchase, download the app, turn ON internet connection, and launch the app. Purchases will be automatically restored within the same store where they were made.


Can I get a refund for an accidental  Tete o Lele purchase?

For accidental purchase refunds, follow the Google Play Store's refund policy and contact their support team directly.


How can I cancel my Tete o Lele subscription from Google Play Market?

To cancel a subscription on Google Play Market:

1) Open the Google Play app.
2) Tap the profile icon at the top right.
3) Go to Payments & subscriptions, then Subscriptions.
4) Select the subscription to cancel.
5) Tap Cancel subscription and follow the instructions.

For more information, refer to the provided Google Play support links